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Shipping & Returns

We use the Post Office exclusively for shipping. Rates generated by this website are calculated to be good for worldwide delivery, however please note that we reserve the right to amend incorrect shipping rates quoted by the system, as it is unable to encompass all combinations of weight, parcel dimensions and destinations around the world. We will confirm any change to you that may be required for your authorization prior to shipping.

Larger Orders - the system cannot calculate costs for shipments weighing over 2kg. Please email for an accurate shipping quote for any such order.

To Canada: we can ship by Air Mail or Parcel Post. Tracking and Insurance are included.

To all other countries including the United States: Your parcel will be shipped by Air Mail. This service does not have insurance against loss or damage, and there is no tracking. Insurance coverage for the full value of the parcel and/or tracking can be obtained to most but not all destinations using other Canada Post services, please contact us for a quote.

Surface mail is available to most countries. This website does not calculate surface rates, but they are generally about 50%-60% of the equivalent Air Mail rate. Estimated delivery time to most locations is 6 to 8 weeks. Please contact us by email for a quote.

Timing: Items are mailed as soon as possible upon receipt of payment.

 
RETURNS: Our Guarantee of Satisfaction is detailed on the home page. We describe items accurately and pack items with great care. If you feel there is a need to return an item to us for any reason, prior authorization is required. Please email us to obtain instructions regarding customs documentation etc.
 

 

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